Employees
Phihong believes exceptional talent drives sustainability. We are dedicated to creating a LOHAS (Lifestyles of Health and Sustainability) workplace that respects human rights, fosters employee happiness, and enhances job satisfaction and belonging.
Talent Cultivation and Development
Phihong utilizes the PDDRO cycle as a robust framework to construct a comprehensive training and development system, ensuring the stability and accuracy of training quality. We provide a diverse range of courses, including professional skills training, orientation for new employees, managerial training, general education courses, language training, and internal trainer development. Through our internal training and knowledge management platform, employees can engage in flexible online and offline learning, fostering internal knowledge creation and innovation. Additionally, we actively offer external training, micro-courses, book clubs, and learning circles to provide comprehensive learning resources and promote a learning organization culture. In 2023, we placed a special focus on balancing employees’ life and work by organizing a series of general education seminars. These covered topics such as health, finance, self-defense, public welfare, and awareness against illegal activities. This initiative strengthens employees’ abilities to cope in both daily life and the workplace, promoting personal growth and injecting a more positive and healthy energy into our overall work environment. This effort aims to cultivate a harmonious and inclusive atmosphere at Phihong.
Phihong adheres to the TTQS Talent Development Quality Management System by the Ministry of Labor, Executive Yuan. Phihong has been recognized with the TTQS Silver Certification, affirming its commitment to quality talent development.
| RegionRank | Linkou Headquarters | |||||
| Number of employees | Annual cumulative hours | |||||
| Total | 394 | 20261.8 | ||||
| Hours per person | 51.4 | |||||
| Training Information for Men and Women | Male | Hours per person | Female | Hours per person | ||
| Hours | Persons | Hours | Persons | |||
| General Staff | 7668.83 | 138 | 55.57 | 6585.04 | 145 | 45.41 |
| Basic Supervisor | 1283.87 | 22 | 58.36 | 1016.01 | 15 | 67.73 |
| Mid-Level Supervisors | 2231.47 | 44 | 50.72 | 835.32 | 14 | 59.67 |
| Mid- to senior-level executives | 400.61 | 10 | 40.06 | 40.50 | 2 | 20.25 |
| Senior Executives | 200.15 | 4 | 50.04 | 0.00 | 0 | N/A |
| RegionRank | Overseas joint factory area (Dongguan + Haiphong) |
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| Number of employees | Annual cumulative hours | |||||
| Total | 6267 | 152801.9 | ||||
| Hours per person | 24.4 | |||||
| Training Information for Men and Women | Male | Hours per person | Female | Hours per person | ||
| Hours | Persons | Hours | Persons | |||
| General Staff | 91416 | 3,598 | 25.4 | 58540.3 | 2,557 | 22.9 |
| Basic Supervisor | 827 | 29 | 28.5 | 645 | 17 | 37.9 |
| Mid-Level Supervisors | 900 | 45 | 20.0 | 363.0 | 16 | 22.7 |
| Mid- to senior-level executives | 95 | 4 | 23.8 | 16.0 | 1 | 16.0 |
| Senior Executives | 0 | 0 | N/A | 0 | 0 | N/A |
| RegionRank | Linkou Headquarters | |||||
| Number of employees | Annual cumulative hours | |||||
| Total | 384 | 9905.8 | ||||
| Hours per person | 25.8 | |||||
| Training Information for Men and Women | Male | Hours per person | Female | Hours per person | ||
| Hours | Persons | Hours | Persons | |||
| General Staff | 3963.2 | 178 | 22.27 | 2346.3 | 107 | 21.93 |
| Basic Supervisor | 949.0 | 19 | 49.95 | 504.4 | 16 | 31.53 |
| Mid-Level Supervisors | 1252.7 | 35 | 35.79 | 485.2 | 12 | 40.43 |
| Mid- to senior-level executives | 244.2 | 8 | 30.53 | 23.8 | 1 | 23.83 |
| Senior Executives | 68 | 5 | 13.60 | 68.92 | 3 | 22.97 |
Notes:
- The annual hours for the Taiwan region include internal/external training, new employee training, and e-Learning online courses; for overseas regions, it includes internal/external training and new employee training.
- Employee numbers for the Taiwan region are based on the number of employees in Dec 2023 (including Taiwanese expatriates); for overseas regions, it is based on the total number of employees who were employed during year 2023.
- Phihong allows both male and female employees to participate in relevant external training courses. The average annual training hours for male employees at the Linkou headquarters are significantly higher than those for female employees, mainly because most R&D engineers are male, and regular internal seminar courses are held weekly.
| Item | Description | Target participants | 2021 learning achievements | 2022 learning achievements | 2023 learning achievements |
| Micro e-charging | Work&Life's multi-oriented micro courses create healthy careers for employees | All employee | 22 micro-courses, totaling 6,153 views. | 24 micro-courses, totaling 6,195 views. | 23 micro-courses, totaling 5,061 views. |
| Digitalized physical courses | Convert physical courses to online courses and learn without restrictions. | All employee | 19 courses, with a total of 664 participants. | 87 courses, with a total of 3650 participants. | 46 courses, with a total of 2037 participants. |
| Top 100 CEOs Online Co-Learning | Top 100 external CEOs share their management experience and business management tips. | Elite managers | 9 courses, with 275 participants. | 33 courses, with 1598 participants. | 45 courses, with 1211 participants. |
| External Learning Platform Promotion | 1. TaiwanLIFE 2. www. smelearning. org. tw 3. portal. wda. gov. tw 4. TaiwanJobs 5. hahow 6. YOTTA 7. dada-master.com (enrollment courses) | All employee | 39 participants, totaling 280.5 hours of learning. | 844 participants, totaling 3545.8 hours of learning. | 625 participants, totaling 3105.2 hours of learning. |
| Happy e-Learning Phihong Elite Learning Platform | The internal learning platform, in addition to online learning module courses, also has functions such as training and learning records, course notifications, and external training applications. | All employee | Total hours: 18,924.5 hours, with 544 employees, averaging 34.79 hours of learning per employee annually. | Total hours: 25,855 hours, with 648 employees, averaging 39.9 hours of learning per employee annually. | Total hours: 20,261.8 hours, with 394 employees, averaging 51.4 hours of learning per employee annually. |
Note: In 2023, as the pandemic eased, online courses gradually transitioned back to in-person training. Despite a decrease in the number of employees, some metrics were adjusted downwards. However, the overall average learning hours per employee significantly increased.
Phihong implements a performance management system based on annual operational strategies and personal goals. Through an e-performance management system, goals are set and discussed with immediate supervisors to ensure alignment with organizational strategies. Progress towards these goals is reviewed and evaluated semi-annually, with supervisors providing real-time feedback, offering guidance, encouragement, and career counseling to objectively and accurately monitor work outcomes, assisting employees in advancing towards their goals. Regular evaluations serve as a crucial basis for employee development and career advancement, linking to promotions and job adjustments to ensure employees are in roles that suit their abilities for sustained development. Additionally, fair distribution of rewards is linked to performance evaluations, divided into three stages: probationary period, mid-year, and year-end, motivating employees to enhance productivity, achieve excellent performance, and perfect the performance management system. During profitable periods, in accordance with the company’s bonus distribution policy, annual bonuses, employee dividends, or stock options are awarded based on performance evaluations to incentivize and retain outstanding employees, effectively enhancing corporate competitiveness. Phihong’s performance evaluation procedure:
• Goal Management: Goal setting ⮕Supervisor confirmation
• Review and Maintenance: Reviewing goals ⮕Maintaining progress
• Annual Evaluation: Mid-year evaluation⮕Year-end evaluation
| Evaluation item | Linkou Headquarters | Dongguan Phihong | Haiphong Phihong | Zerova (Taiwan) | ||||||||||||
| M | F | M | F | M | F | M | F | M | F | M | F | M | F | M | F | |
| Rank/ Persons/ Evaluation | Mid-year | Year-end | Mid-year | Year-end | Mid-year | Year-end | Mid-year | Year-end | ||||||||
| Manager (division level & above) | 73 | 24 | 80 | 32 | 69 | 30 | 67 | 30 | 0 | 2 | 0 | 2 | 4 | 14 | 52 | 34 |
| General employee | 113 | 134 | 115 | 128 | 698 | 579 | 591 | 503 | 503 | 743 | 466 | 709 | 139 | 89 | 248 | 169 |
| Total | 186 | 158 | 195 | 160 | 767 | 609 | 658 | 533 | 503 | 745 | 466 | 711 | 143 | 103 | 300 | 203 |
| % of the total number of persons evaluated | 47.2% | 41.2% | 49.5% | 40.6% | 36.8% | 29.3% | 31.6% | 25.6% | 41.4% | 55.7% | 38.3% | 58.5% | 22.9% | 16.5% | 48.1% | 32.5% |
