| Stakeholders | TOP 5 Sustainability Concerns | 2023 Results of Response |
Shareholder/Investor | - Financial performance and profitability/ dividend policy.
- Business strategy and outlook/ industry changes.
- Integrity management and anti-corruption.
- Climate-related financial risks report (TCFD).
- Innovation & technology R&D.
| - Hold the annual Shareholder's meeting
- Hold a legal conference.
- Hold an extraordinary shareholders' meeting.
- Regularly announce financial and corporate governance information.
|
Client | - Adherence to responsible business alliance (RBA) code of conduct.
- Greenhouse gas emissions & carbon reduction management.
- Product quality and safety.
- Risk management.
- Product carbon footprint.
| - Revised and optimized customer satisfaction survey.
- Customer satisfaction rate: 81.87% (Phihong).
|
Employee | - Salary and benefits.
- Occupational health and safety.
- Training and education.
- Employee care and support.
| - Hold regular quarterly labormanagement
meetings and employee welfare committee meetings. - Organize annual performance appraisal, employee promotion and
salary adjustment operations.
|
Supplier | - Supplier ESG assessment.
- Supplier carbon reduction management.
- Raw material quality management.
- Conflict minerals & hazardous substances management.
| - 85% of our core suppliers signed the Integrity Pledge, a 3% increase from the previous year.
- We conducted 33 new supplier audits (QSA) and 85 supplier audits (QPA).
|
Community | - Wastewater discharge and waste management.
- Environmental issues such as air pollution.
- Social welfare.
- Community service.
| - Environmental monitoring rate for
wastewater discharge reached 100%, complying with regulatory requirements. - Continued donations to environmental
cleaning at orphanages, nutrition & donations to the Guishan Elementary
School little league team, donations to
the 100 NTD Club, and charity events
like "Sending Love to Africa."
|
Government Agency
| - Corporate governance and
integrity management. - Integrity in business operations & regulatory compliance.
- Investor protection.
- Financial disclosure related to climate change (TCFD).
| - Regular disclosure of operational information on the public information observation station.
- Ranking 51%-65% in the 10th
Corporate Governance Evaluation.
|
Non-profit Organization
| - Financial disclosure related to climate change (TCFD).
- Carbon Disclosure Project
(CDP). - Science-Based Target's initiative (SBTi).
- Social participation and
public welfare.
| - Response to CDP Climate Disclosure Project, achieving C grade.
- Compliance with and response to SASB/TCFD guidelines.
- Recognition with the TCSA Taiwan Corporate Sustainability Award, Gold Award.
|
